Who we are
Training Centric Limited is a training provider, developer and
consultancy business. We manage the QCONZ PTE in line with New Zealand
Education Legisation and Regulations, and we work closely with our industry
partners.
What we promise
We are fully committed to the protection of
privacy at all times. This Privacy Policy describes the way in which we may
collect and use your personal information upon you visiting
www.trainingcentric.co.nz or related domains (“Site”) or using our
software or services hosted on other Sites (“Services”).
This Privacy Policy applies to any person who visits our Site or uses
our Services. If you do not consent to the collection, use, disclosure, storage
and processing of your personal information in accordance with this Privacy
Policy, please do not access our Site or use any of our Services.
Training Centric Limited DO NOT store/keep financial or payment
information and we DO NOT solicit payments via text. Any outstanding student
fees will be communicated either by phone or email
(admin@trainingcentric.co.nz). No other email address is permitted to
carry out this activity.
What is personal information
Personal information means any information about an identifiable individual, whether or not
that information identifies that person directly or indirectly (e.g. by
reference to an identifier such as a name, an identification number, an online
identifier or to one or more factors specific to the physical, physiological,
genetic, mental, economic, cultural or social identity of that person).
Training Centric DO NOT store/keep financial or payment information and we DO
NOT solicit payments via text.
How we collect your personal
information
We collect your personal information from you and
others in the following circumstances
- When you visit our
Site. We collect information relating to
your use of the Site and the content you access. This may include your
internet protocol (IP) address used to connect your computer to the
internet, location data from your devices and uniform resource locator (URL)
click stream data, including date and time, and content you viewed or
searched for on any of our Services. This information is useful to us
because it helps us to get a better understanding of how you use the Site
and Services so that we can continuously provide you with the best user
experience possible (e.g. by personalising the content that you see). - When you request any of
our Services. We may collect your personal
information from you when you request any of our Services, including your
name, contact details and any other information reasonably required in
connection with your request for the Services. - When you use any of our
Services. We may collect the following types
of information from you when you use any of our Services:- Basic contact information,
such as your name, email address, postal address and telephone number; - Any data you provide to us
in respect of our delivery of the Services; - Any data you submit or
upload to the Site when you use the Services; - Any correspondence we have
with you should you contact us (including any comments or feedback you
provide to us); - Interests and
communication preferences; and - Any other data that you
voluntarily submit through the Site or when you use the Services.
- Basic contact information,
- When your employer,
institution, association or another authorised third party submits
personal information about you. We
may collect your personal information from your employer, institution,
education provider, association or another authorised third party (such as
an entity that has hired you as a contractor under a contract for
services) to the extent reasonably required to enable us to provide the
Services.
How we use your information
- When you request any of
our Services. We may use your personal
information to confirm your identity, contact you and otherwise perform
the Services. - When you use any of our
Services. We may use your personal
information to communicate with you about the Services and otherwise take
any action in relation to the provision of the Services including:- to administer and manage
your account; - to allow you to upload,
store and access your personal information and/or information about
another third party who has given you permission to do so; - to allow you to access the
data that you are permitted to access as determined by the administrator
of your account or by us (as the context requires); - to respond to requests,
enquiries, complaints or applications and to otherwise provide you with
support to use our Services; - to suggest to you better
ways to use any of our Services based on information relating to your
usage of the Services; - to continuously improve
our Services (including to improve the user experience related to any of
our Services); - to update you on relevant
new features or benefits associated with the Services; - to invite you to
participate in surveys, competitions and similar promotions; - to prevent and detect
security threats, fraud or other malicious activity; - to tell you when you need
to take any action in relation to any of our Services, such as making a
payment to us or sending us additional information.
- to administer and manage
- When we market any of
our Services to you. We may use your
personal information to contact you regarding our Services and to decide
what marketing information to send to you. Please see below for more
information including how to opt-out of marketing communications. - When we must meet our
legal obligations. We may need to
use your personal information to comply with our legal obligations,
resolve disputes and to meet any obligations at law or imposed by
regulatory agencies.
You may choose not to give us any of your personal
information that we request. However, this may mean that we will be unable to
properly provide you with the Services, and/or any information that you require
from us.
Who we share your data with
We may disclose, transfer or share your personal
information in the following circumstances:
- Our related agencies. Your personal information may be accessible to any of our
related agencies (being any agency that we have a majority shareholding
in) to the extent that such disclosure is reasonably required to provide
you with the Services. - Any agency with your
consent. We may share your personal
information with agencies where you have consented or requested us to do
so. This includes where you opt in to sharing your personal information
with third party service providers through the Services for the purpose of
delivering the Services. - An actual or potential
buyer (and its agents and advisors). We
may disclose your personal data to an actual or potential buyer (and its
agents and advisors) in connection with an actual or proposed purchase,
merger or acquisition of any part of our business or of any part of our
related agencies’ businesses. - Third party service
providers. Your personal information may be
accessible to our service providers and suppliers, which assist us with
producing and delivering our Services, operating our business, and
marketing, promotion and communications. These providers and suppliers
include, for example, editors, reviewers, credit card processors, customer
support, email service providers, and IT service or hosting providers. - Employers and
institutions. If you access the Services through
an employer, institution or association, any personal information and
certain usage data gathered through the Services may be shared with your
employer, institution or association for the purposes of using the Services
(including account management, content management, learning management and
for any other purpose in connection with the proper use of the Services). - Other third parties. We may share personal information with other third parties if
they expressly tell you about such potential disclosure at the point at
which you submitted the information to them. - Our advisers. We may share your personal information with any of our
advisers who help us to manage our business, including professional
services advisers such as accountants and lawyers and any other adviser
whose assistance we reasonably require to manage our business. - Compliance with law and
similar obligations. We may share
personal information to respond to or comply with any law, regulation, or
court order, to investigate and help prevent security threats, fraud or
other malicious activity, to enforce and protect the rights and properties
of Training Centric Limited and/or its affiliates, and to protect the
rights or personal safety of Training Centric Limited employees and third
parties on or using its property.
Storage of data
We use third party service providers to assist in
storing and processing certain types of personal information for us, and some
of these service providers may be located overseas, or use facilities located
overseas to provide us with services. These third-party service providers do
not use personal information for any purpose other than to enable us to provide
the Services.
How long we retain your data
New Zealand Regulations and Legislation: require certain data to be kept for prescribed
lengths of time e.g. Education – Student Evidence is kept for two years (for
moderation purposes), IRD – Course Payment information is kept for seven years
(for tax purposes), Resulting – Student Results and Certificate information is
kept for as long as it is needed.
We will retain your personal information for as long as it is needed to
be able to provide the Services to you. If we no longer provide any of our
Services to you, we will only keep your personal information if it is necessary
or required to meet legal or regulatory requirements, resolve disputes, or to
prevent fraud or abuse.
What rights you have over your data
You may request access to personal information about you that you have
provided to us through the Site governed by this policy. You may also request
to review and correct any of that personal information by contacting us.
Site Cookies
If you leave a comment on our site you may opt-in to saving your name,
email address and website in cookies. These are for your convenience so that
you do not have to fill in your details again when you leave another comment.
These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine
if your browser accepts cookies. This cookie contains no personal data and is
discarded when you close your browser.
When you log in, we will also set up several cookies to save your login
information and your screen display choices. Login cookies last for two days,
and screen options cookies last for a year. If you select “Remember
Me”, your login will persist for two weeks. If you log out of your
account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in
your browser. This cookie includes no personal data and simply indicates the
post ID of the article you just edited. It expires after 1 day.
